Abby Connect

Not all calls are equal — make sure your most important callers get priority.

Known Callers (VIP Callers)

If you receive unwanted calls, Abby allows you to block specific numbers so they no longer reach your AI or human receptionist.

Blocking Callers

Keep your business line focused on real opportunities. Abby can automatically identify and filter solicitation calls, helping you protect your team’s time and ensure your minutes are used efficiently.

Handling Solicitors

Learn how to enable Spanish support for your AI receptionist. Multilingual setup is available upon request.

Enabling Spanish/Multilingual Support

Automated texts sent after calls help clients stay informed and engaged—messages come from 702-515-7424 and don’t accept replies.

Sending Texts to Callers

Abby makes scheduling simple — whether you use our Live or AI Receptionists, we integrate with your tools to book, reschedule, and confirm appointments effortlessly.

Scheduling with Abby Connect

Your Abby Live Receptionist follows your call handling instructions to ensure every caller has a seamless experience and your team always gets the right calls at the right time.

Call Routing

Abby routes every message to the right person or department based on your Call Handling and Contact setup—whether managed by a Live or AI Receptionist.

Routing Messages

Learn how to control how calls are routed and customize Abby’s behavior to fit your business needs.

Call Routing & Behavior

Find answers and get help from Intercom Support and Community Experts

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