Abby Connect

Learn how to set up call flows, questions, and actions in your AI Receptionist Call Handling diagram.

AI Receptionist Call Handling Diagram

Learn how to forward Google Voice calls to your AI receptionist using call-based verification and transcription to capture the code.

Forwarding Google Voice to Your AI Receptionist

Learn how to configure your contact titles so the AI Receptionist can transfer callers who request a specific extension number.

Using Extensions with the AI Receptionist

Guide for writing clear call flow prompts to help the AI categorize calls accurately based on caller type and qualifying details.

Writing Effective Call Flow Prompts

Everything you need to get started—account settings, call flow guides, FAQs, and best practices for a smooth setup.

AI Receptionist Setup

Curious how it works? Just watch the video below.

AI Receptionist Onboarding: Video Walkthrough

Learn how to set up your company greeting, address, hours, and other company info for your AI Receptionist.

Step 1: Company Information

Learn how to create and manage FAQs for your AI Receptionist to answer common caller questions.

Step 2: FAQs

Learn how to set up contacts’ info, availability, and notifications for proper AI Receptionist handling.

Step 3: Contacts

Step-by-step onboarding for setting up your AI Receptionist.

AI Receptionist Onboarding

Find answers and get help from Intercom Support and Community Experts

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