Signing up for Abby only takes a few minutes. Abby helps your business capture more opportunities by answering calls with AI, human receptionists, or both — depending on what each call needs.
During sign-up, you’ll create your account, choose a plan, and start your free trial. There is no setup fee, and 24/7 call answering is included with every account.
Before You Sign Up
Before creating your account, it helps to have:
Your business email address
Your name and phone number
Your company name
Your industry
Your preferred Abby plan
A payment method
Your business email will become the login for your Abby portal.
How to Create Your Account
To sign up:
Visit abby.com
Click Get Started
Enter your business and contact information
Select your Abby plan
Enter your payment information
Schedule an onboarding
Open Abby Connect Portal Activation and Click "Activate Account"
Log in to your portal at my.abby.com to finish getting set up
Choosing a Plan
During sign-up, you’ll choose a plan based on how many Abby Minutes you need each month.
Abby Minutes are your included monthly usage. Calls handled by human receptionists count as 1 Abby Minute per minute. Calls handled by AI count as ½ an Abby Minute per minute.
For full plan details, see Abby Service Plans & Pricing Overview.
To learn how usage is counted, see Understanding Abby Minutes.
Free Trial
New Abby accounts include a free trial so you can try Abby before your paid plan begins.
Your trial includes:
14 days of access
Up to 500 minutes
AI and human receptionist coverage
24/7 call answering
Your trial starts after you complete sign-up. It ends after 14 days or once 500 minutes are used, whichever comes first.
When the trial ends, your selected plan begins and your payment method is charged automatically.
Depending on current offers, you may also see an option to skip the free trial and start with a promotional discount instead.
After You Sign Up
After your account is created, you'll receive an Abby Connect Portal Activation email. This will include an "Activate Account" link you can use to set up your login for the portal.
Once you access the portal, you can:
Add or confirm your business information
Set up how Abby should answer and route calls
Add team members or contacts
Add Knowledge Base information
Prepare your phone number for forwarding, porting, or publishing
To learn how calls get routed to Abby, see How Abby Receives Your Calls.
Need Help Choosing a Plan?
Our team can help you choose the right plan or get started.
Call 877-303-5757 or email [email protected].