When you’re ready for Abby to start handling your incoming calls, all that’s left to do is forward your business phone number to your Abby number.
This step is what officially makes your AI Receptionist live.
What “Going Live” Means
Forwarding your phone line sends all incoming calls directly to Abby.
Once the forwarding is active:
Abby will begin answering your calls.
Your callers will no longer ring your office or cell first — they’ll reach Abby right away.
If you use your Abby-provided number directly on your website or marketing materials, you’re already live and don’t need to forward anything.
How to Forward Your Number
Forwarding steps vary depending on your phone provider.
To learn how to forward your number and test that it’s connected correctly, follow the guide below:
👉 How does Abby get my calls?
✅ Once Forwarding Is On
Call your business number from another phone to confirm Abby answers.
Make sure your greeting, FAQs, and transfers sound as expected.
That’s it — you’re live!
Abby will now handle every call that reaches your forwarded number, 24/7.