What 24/7 Coverage Includes
Real People, Always On – Every call is answered by a live U.S.-based receptionist, never an automated system.
Day and Night Availability – Receptionists handle calls outside of your standard business hours, weekends, and holidays.
Consistent Call Handling – We follow your customized instructions 24/7, ensuring callers always get the same professional experience.
Message Delivery – Messages can be sent to you by email or text right away, no matter the time.
Transfer Options – Calls can be transferred to you, your team, or directed to voicemail depending on your preferences.
Benefits of 24/7 Coverage
Never Miss a Lead – Capture opportunities even after hours.
Improve Customer Service – Give clients confidence that you’re always reachable.
Boost Productivity – Focus on your day knowing Abby has both day and night covered.
Professional Image – Show customers your business is reliable and attentive.
How to Add 24/7 Coverage
24/7 Live Coverage is available as an add-on for all Live Receptionist plans.
To enable it, reach out to [email protected].
Coverage begins immediately once activated.
💡 Tip: If you have multiple companies or sub-accounts, you can extend 24/7 coverage to them as well with the 24/7 Sub-Account Add-On.