At Abby Connect, we know that as your business grows, your communication needs evolve. That’s why we offer a full suite of add-ons — so you can customize your plan, scale with confidence, and only pay for the features you truly need.
Our add-ons are designed to:
Boost efficiency with tools that eliminate bottlenecks.
Expand capabilities without upgrading your entire plan.
Support growth by preparing your communications for future demand.
💡 Pro Tip: The smartest Abby clients review their add-ons quarterly to ensure they’re getting the most ROI from every feature.
Coverage & Support Add-Ons
Stay connected to every opportunity, 24/7.
24/7 Live Coverage
$95/month • All Live Receptionist plans
Round-the-clock live answering service. Ideal for businesses that can’t afford to miss a call — ever.
24/7 Live Coverage – Additional Company
$45/month • All plans
Extends 24/7 service to subsidiary or secondary businesses.
Scheduling Assistant
Our Scheduling Assistant add-on goes beyond standard Calendly scheduling, delivering a true concierge-style booking experience for your clients.
$199/month — Clickable links that work just like Calendly, plus 50 scheduling minutes managed by Abby Connect. Perfect for capturing every possible lead without missing a beat.
$498/month — 125 scheduling minutes with our team logging directly into your office calendar to book on your behalf. Ideal for businesses that want us to function as a seamless extension of their in-house scheduling team.
With either plan, you’ll have a dedicated resource to handle bookings, remove scheduling roadblocks, and keep your calendar consistently full — without the back-and-forth.
Contact Management Add-Ons
Every Abby Connect Human plan includes a set number of contacts — Essential: 5, Professional: 10, Growth & above: 15 — to keep your communications streamlined and organized. When you’re ready to scale, our contact add-ons make it easy to expand without changing plans.
5 Additional Contacts – Essential
$125/month • Essential plans only
Add 5 more saved contacts for your receptionist to handle, ensuring every important caller is recognized and supported.5 Additional Contacts – Pro/Growth/Enterprise
$300/month • Pro, Growth & Enterprise plans
Boost your capacity to manage high call volumes and larger client lists with ease.
💡 Note: AI Receptionist plans come with unlimited contacts — no add-on required.
FAQ Expansion Add-Ons
Equip your Human Receptionist with even more answers. Every Abby Connect Human plan includes a set number of FAQs — Essential: 5, Professional: 10, Growth & above: 15 — to ensure your receptionist can respond quickly and accurately.
5 Additional FAQs – Essential
$125/month • Essential plans only
Multiple purchases allowed. Each pack adds 5 custom questions and answers to your receptionist’s knowledge base, so they can handle more inquiries with confidence.5 Additional FAQs – Pro/Growth/Enterprise
$300/month • Pro, Growth & Enterprise plans
Same benefits as above, with pricing for advanced plan features and higher service capabilities.
💡 Note: AI Receptionist plans include unlimited FAQs — no add-on required.
Data Collection Customization
Capture the right information, every time.
Intake Form Fields – Essential Plan
$125/month • Essential plans only
Add extra form fields to tailor your client intake process.
Intake Form Fields – Pro/Growth/Enterprise
$300/month • Pro, Growth & Enterprise plans
Includes advanced field customization for complex data needs.
Company & Account Structure Add-Ons
Organize your business the smart way.
Additional Company
$85/month • All plans
Add a new company profile to your account. Multiple purchases allowed.
Additional Company for AI Receptionist
$45/month • All plans
Add a new AI company profile.
Franchisee Sub-Account
$85/month • Franchises only
Manage each location with its own sub-account.
Additional Communication Channels
More ways to connect with customers.
Additional Phone Number
$10/month • All plans
Add extra numbers for different teams, campaigns, or locations.
Email Fax (eFax)
$9.95/month • All plans
Listed as “eFax” in your portal. One purchase per account.
Making the Right Add-On Choices
Here’s how top-performing Abby clients approach add-ons:
Start with impact — Choose features that solve your most urgent challenges first.
Plan for scale — Select add-ons you can expand later.
Review regularly — Audit usage and ROI every quarter.
Your Next Steps
Audit your communication bottlenecks.
Review add-on availability for your plan.
Calculate ROI for potential upgrades.
Connect with our Abby Client Success Managers for personalized recommendations.
📩 Questions? Email us at [email protected] — we’ll help you choose the perfect add-on mix for your business.