Additional communication channels can be requested at contact Client Support at:
[email protected] and can be used alongside both AI Receptionist and Human Receptionist services.
Additional Phone Numbers
Additional phone numbers can be added to your Abby Connect account to support different locations, teams, or marketing campaigns.
Each number can route calls through Abby Connect using your configured call handling rules.
Examples of how businesses use additional numbers include:
Separate numbers for different departments
Dedicated marketing campaign numbers
Numbers for multiple office locations
Unique numbers for specific services
Pricing
$10/month per additional phone number
Email Fax (eFax)
Abby Connect supports email-based fax services, allowing fax messages to be delivered directly to your email inbox.
This allows your team to receive and manage fax communications without needing traditional fax hardware.
Fax messages can be viewed, downloaded, and stored digitally for easier access and organization.
Pricing
$9.95/month per fax number
Voicemail Boxes
Voicemail boxes can be created for individual contacts or departments when a call cannot be answered or when direct voicemail routing is needed.
These voicemail boxes allow callers to leave messages that can be reviewed by your team later.
Voicemail messages can be accessed through the Abby Connect portal and may also be delivered through notifications depending on your configuration.
Pricing
Voicemail boxes are included with your Abby Connect account at no additional cost.