If you use the Human Receptionist service and need help updating your account or call handling instructions, our team is available to assist.
Many changes can be made directly in your Abby Connect portal, including updates to call handling instructions, contacts, notifications, and other account settings. If you’re unsure how to make a change or would prefer guided assistance, you can schedule a session with a Client Success Manager.
Scheduling a Support Session
During this session, a Client Success Manager will walk through your portal with you and help you make the updates you need.
For the best experience, please join the session from a computer so you can access your portal while we guide you through the process.
Schedule here: Client Support
When to Use This
You may want to schedule a session if you need help with:
Updating call handling instructions
Changing contacts or transfer numbers
Adjusting notification settings
Reviewing how your Human Receptionist service is configured
Our goal is to help you feel comfortable managing your account so future updates can be made quickly whenever needed.