Abby Connect’s Live Chat lets you engage with website visitors in real time—turning inquiries into leads and boosting customer satisfaction. Seamlessly integrated into your site, our U.S.-based agents provide instant, human support 24/7, ensuring no inquiry goes unanswered. Whether answering FAQs, guiding visitors, or capturing leads, Live Chat keeps your business connected and your customers engaged.
Key Features
Instant Response – Real humans reply immediately to visitors.
Lead Generation – Capture potential clients as they browse.
Seamless Integration – Fits effortlessly into your website and workflows.
Live Chat to Phone Call – Receptionists can instantly transition from chat to a live phone call, delivering more personalized and detailed assistance when needed. Perfect for complex inquiries or visitors who prefer to speak directly.
24/7 Availability – Support customers anytime, day or night.
What's Included
Every plan delivers:
24/7 Human Chat Agents — No bots. Always engaging, always authentic.
Pre-Chat Forms & Post-Chat Surveys — Gather key visitor details and feedback instantly.
Fully Customizable Widgets — Match your brand with tailored colors and styles.
Multilingual Support — Real-time translation with no added cost.
Comprehensive Reporting — Track chat logs and visitor interactions via the AbbyGO app and portal.
Maximize Value with Bundles
If you're investing in both receptionist and chat services, consider our discounted bundle options:
Choose from 10, 30, or 50 chat bundles, which reduce your overall price compared to purchasing separately.
Exceed Visitor Expectations, Every Time