Accepted Payment Methods
You can use any of the following methods for monthly billing:
Credit Cards – Standard payment method for charges
Debit Cards – Accepted for automatic monthly payments
ACH Direct Debit / eCheck – Authorize us to debit your bank account monthly
Checking Accounts – Direct bank account debits are available
All payments are processed securely through our encrypted billing platform.
How Payments Are Processed
We automatically charge your selected payment method each month on your billing date. This includes:
Your base subscription fee
Any overage charges from the previous month
To keep your service running smoothly, please make sure you have a valid payment method on file at all times.
Failed Payments & Late Fees
If a payment fails or is not received on time, the following policies apply:
Returned Checks or eChecks
A $100 processing fee will be charged for any returned payment (e.g., insufficient funds).
We may require that all future payments be made via credit card only.
Late Payments
Payments not received within 10 days of your billing date are subject to a late fee of 5% of the outstanding balance.
If payment is not made within 30 days, your account may be considered in material default.
Abby may terminate service at that time, while still pursuing collection of any unpaid balances and late fees.
✅ How to Avoid Late Fees
Ensure your payment method is valid and up to date in your Abby Portal
Payments must be received within 10 days of your billing date to avoid late charges.
How to Update Your Payment Method
Log in to your Abby Portal
Navigate to Subscription → Payment Method
Enter your updated credit card or bank details
Click Save
💡 Only one payment method can be stored per account at a time.