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Abby Service Plans & Pricing Overview

At Abby, we offer flexible plans to fit your needs—whether you prefer AI, live human support, or a mix of both.

Updated over a week ago

AI Receptionist Plans

Ideal for businesses that want fast, intelligent, and efficient call handling—powered by our AI Receptionist.

Plan

Monthly Price

Included Minutes

Free

$0

20 minutes

Starter

$99

50 minutes

Essential

$165

100 minutes

Professional

$299

200 minutes

Growth

$690

500 minutes

Enterprise

Custom

1000+ minutes

All AI Plans Include:

  • 24/7 Call Handling

  • Custom Call Flows

  • FAQ & Scripted Support

  • Workflow Integrations


Human Receptionist Plans

Perfect for businesses that want the warmth of live, professional human receptionists—available around the clock.

Plan

Monthly Price

Included Minutes

Overage Rate

Essential

$329

100 minutes

$3.29/minute

Professional

$599

200 minutes

$2.99/minute

Growth

$1,380

500 minutes

$2.76/minute

Enterprise

Custom

1000+ minutes

Contact for pricing

One-time Setup Fee: $95

All Human Plans Include:

  • A dedicated team of trained receptionists

  • Technical Support

  • Spanish Answering Services

  • HIPAA Compliance

  • Self-Managed Integrations

  • Weekend coverage (depending on "live" answering hours)


Live Web Chat

Expand your reach beyond calls with our Live Web Chat service.

  • Starts at: $129/month

  • Includes: 10 engaged chats

  • Additional pricing available for higher chat volume


Not Sure Which Plan Is Right for You?

We're here to help! Whether you need a solo AI Receptionist, a full receptionist team, or a hybrid approach—we’ll guide you to the best fit.

👉 [email protected] or reach out through your Abby portal for personalized assistance.

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